Eye-One factory recalibration and Xrite Support
Eye-One factory recalibration and Xrite Support
- Subject: Eye-One factory recalibration and Xrite Support
- From: Lorenzo Ridolfi <email@hidden>
- Date: Tue, 08 Jul 2008 17:33:27 -0300
Hi,
Did someone here tried to open a support ticket with Xrite recently? I
believe my eye-one pro (now called eye-one design) needs a factory
recalibration (I`m getting 4 delta-e difference in some patches between
the eye-one and other instruments) and I called Xrite for help. I opened
a support ticket yesterday morning (GMT-3) but I got no answer until
now. In the old Gretagmacbeth days, they always answered in few hours...
As I don`t have an official answer, I'll have to ask here. Did someone
performed this "factory recalibration" with Xrite ? IMHO, 4 delta-e is
too much for a "normal" inter-instrument agreement. Any comments?
Best regards,
Lorenzo
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