Re: Eye-One factory recalibration and Xrite Support
Re: Eye-One factory recalibration and Xrite Support
- Subject: Re: Eye-One factory recalibration and Xrite Support
- From: "edmund ronald" <email@hidden>
- Date: Wed, 9 Jul 2008 04:54:53 +0200
I think you might want to check it against another EyeOne, or at least
against something else made by the old Gretag (not an old Xrite
instrument).
No one wants to say how measurements from instruments from different
companies compare.
Edmund
On Tue, Jul 8, 2008 at 10:33 PM, Lorenzo Ridolfi <email@hidden> wrote:
> Hi,
>
> Did someone here tried to open a support ticket with Xrite recently? I
> believe my eye-one pro (now called eye-one design) needs a factory
> recalibration (I`m getting 4 delta-e difference in some patches between the
> eye-one and other instruments) and I called Xrite for help. I opened a
> support ticket yesterday morning (GMT-3) but I got no answer until now. In
> the old Gretagmacbeth days, they always answered in few hours...
>
> As I don`t have an official answer, I'll have to ask here. Did someone
> performed this "factory recalibration" with Xrite ? IMHO, 4 delta-e is too
> much for a "normal" inter-instrument agreement. Any comments?
>
> Best regards,
> Lorenzo
>
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