Re: i1Pro2 Problems
Re: i1Pro2 Problems
- Subject: Re: i1Pro2 Problems
- From: Martin Orpen <email@hidden>
- Date: Thu, 20 Aug 2015 14:17:37 +0100
On 20 Aug 2015, at 13:58, MARK SEGAL <email@hidden> wrote:
>
> Have you contacted X-Rite about this problem, and if so, what was the service experience like?
Mark
In the UK we can’t speak to X-Rite about any i1 product, we have to go through the reseller.
Luckily for us one of our resellers is GMG — and it’s GMG’s ProofControl that we need to use the i1s with — so they are dealing with X-Rite on our behalf.
Tech support have been notified, all the diagnostic data sent to them and we are waiting to hear back.
Wish the i1 Pros came with a proper test chart like the old DTP41… if the light source or sensor drifts in one band it must be hard to recognise when all you have is a white tile?
And if we calibrated and then measured with the same device it’d also be difficult to spot this issue too.
--
Martin Orpen
Idea Digital Imaging Ltd
_______________________________________________
Do not post admin requests to the list. They will be ignored.
Colorsync-users mailing list (email@hidden)
Help/Unsubscribe/Update your Subscription:
This email sent to email@hidden