Re: [Fed-Talk] ISight and Bluetooth removal
Re: [Fed-Talk] ISight and Bluetooth removal
- Subject: Re: [Fed-Talk] ISight and Bluetooth removal
- From: Ian Thompson <email@hidden>
- Date: Tue, 17 Jan 2006 15:19:23 -0500
David,
I agree with you 100%. In fact, Echostorm has been brought up on the
DOD side of the house over here on this topic. when selling these
machines to a particular Fed Agencies or services who have these
security concerns, we would ship them to their authorized Fed service
provider (a Better description in this instance) to have the
"certified disablement procedure" performed
I like your ideas. Thanks for the serial number thing. I need to
learn more about Apple's internal process in this reagrd but that
info helps me identify a similar "well-trodden" path to take which
often helps when we are working within Apple framework/ business model.
On Jan 17, 2006, at 2:41 PM, David Barton wrote:
I have a slightly different different perspective on this thread.
We are an Apple Federal Systems Integrator that is delivering a
custom product using Apple hardware for a government contract we
have. We are in the process of getting some of our guys Apple
certified so we can preform repairs on the gear we deploy because
its typically in classified environments and a cleared Apple tech
is a rare find here.
If there was authorized Federal resellers who could sell systems
that have the wireless/IR/camera removed or disabled in an Apple
Approved manner and that the systems maintained default factory
warranty then that should be acceptable to most. I find it
unlikely that Apple would be able to negotiate DOE and or DOD wide
agreements that approved the purchase. Let alone the many other
agencies that do have their own policies. I think its more of the
vendors responsibility to say the non wireless/IR/camera product is
only available via the authorized resellers. If the product is an
official Apple supported SKU then any government agency should
accept that.
As to the sticker idea. I think that this has to be integrated into
the Federal Reseller program. If a reseller modifies a machine to
disable a feature then they should have a new serial number
(sticker) for the machine. The reseller should notify Apple to
remove the old serial and enter the new serial. This is similar to
what Apple does on a refurbished product.
That also brings up a point to why we are a Federal Systems
Integrator. Direct shipments. We are allowed under our agreement
with Apple to have hardware shipped to us, then deliver it to the
end customer. The normal Apple Authorized agreements only permit
shipment of the product to the end customer.
That is just my .02.
-David
Ian Thompson wrote:
Basil,
Good point.....Which is why the solution must include Apple
authorized FEDERAL resellers and Federal Helpdesk personnel who
are authorized to make repairs.
what I envision is a document approved by both the DOE or Fed
Agency AND Apple which details the step by step procedure that an
Authorized tech can perform that will render that Mac system
compliant with Gov't security guidelines AND maintain the Apple
warranty of that particular system.
Again I am interested in ideas here. Maybe the auth reseller or
helpdesk tech puts a sticker on the machine that says this mac is
compliant with the federal security regulations. there are
definite details to work out.
On Jan 17, 2006, at 11:34 AM, Basil A Decina wrote:
Somewhat related...
Apple has moved away from DIY repair of iMacs. Nothing on the
iSight iMacs is user-accessible except for the one, and only one,
memory slot (there is 512-MB soldered onto the motherboard).
At 8:18 AM -0800 1/17/06, Peter Link wrote:
I'll let Ian comment on the email he sent to Mr. Pyke, DOE CIO,
but I ran across an iMac takeapart this morning and it doesn't
look good. http://nak.journalspace.com/?entryid=406 The previous
iMac G5s were easy to open but the instructions in this article
changes that. Instead of three screws that allow the back to
easily open, you remove 4 screws then pry the back/front off.
The hard drive isn't even easy to take out like before. The
cable for the iSight is shown in the photo but the author didn't
get to the point of totally removing everything.
Powerbooks have never been easy to open so I don't see the
MacBook being easy to get to anything other than memory and the
wireless/Bluetooth either.
At 3:49 PM -0500 1/12/06, Ian Thompson wrote:
I am going to reach out to the CIO of Energy HQ and see if they
will allocate a gov't resource to me and Apple to come up with
a guide to disable the camera and bluetooth that meets DOE specs.
The idea is that we work together to have a process to disable
that functionality, that DOE and Apple, in writing, says is
hunky dory. Once that happens, we go to our certified Apple
Resellers and teach then what to do to each Macbook or iMac to
make it "certifiably DOE disabled".
My goal is to try to achieve this once at the HQ level at DOE
in Washington, so all the labs and authorized resellers can get
these Macbooks with out violating any rules.
Thoughts and volunteers needed. I am reaching out to Tom Pike
tomorrow. I'll let DStraub know how the conversation goes.
Ian Thompson
Regional Manager
Federal Government Sales email@hidden
O (703) 264-3241
C (703) 216-4447
Apple Computer, Inc.
1892 Preston White Drive
Reston, VA 20191
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--
Peter Link
Cyber Security Analyst
Cyber Security Program
Lawrence Livermore National Laboratory
PO Box 808, L-315
Livermore, CA 94550
email@hidden
(925) 423-1230
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This email sent to email@hidden
Ian Thompson
Regional Manager
Federal Government Sales email@hidden
O (703) 264-3241
C (703) 216-4447
Apple Computer, Inc.
1892 Preston White Drive
Reston, VA 20191
Ian Thompson
Regional Manager
Federal Government Sales email@hidden
O (703) 264-3241
C (703) 216-4447
Apple Computer, Inc.
1892 Preston White Drive
Reston, VA 20191
_______________________________________________
Do not post admin requests to the list. They will be ignored.
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