Re: [Fed-Talk] "User" v. "Consumer" v. "Enterprise"
Re: [Fed-Talk] "User" v. "Consumer" v. "Enterprise"
- Subject: Re: [Fed-Talk] "User" v. "Consumer" v. "Enterprise"
- From: "Timothy J. Miller" <email@hidden>
- Date: Tue, 30 Dec 2008 13:21:35 -0600
Fletcher, Boyd C. CIV US USJFCOM JFL J9935 wrote:
not quite true. MS did a number of internal studies to look at which
approach works best. The design of the Outlook UI was not done in vaccuum.
I for one would love to see these studies. And their dates. Just
because it was done doesn't mean it was done well. :)
E.g., in discussing an enterprise mail system it will usually be trotted
out that it *must* support calendaring in MS Outlook because "that's
what users want"--but since that's all users have ever had what basis is
there for comparison?
lotus notes
novell groupwise
evolution
HP/Samsung OpenMail.
All of which are presenting a UI effectively indistinguishable from
Outlook. This doesn't confirm Outlook as the UI paradigm to rule them
all, but reinforces my point that contrasting paradigms are not in the
userbase's experience.
-- Tim
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