Re: [Fed-Talk] The Macbook air
Re: [Fed-Talk] The Macbook air
- Subject: Re: [Fed-Talk] The Macbook air
- From: Tony Greiner <email@hidden>
- Date: Wed, 5 Mar 2008 14:10:04 -0700
The MacBook Air camera disablement is proving to be quite a challenge
and we are still refining our procedure but we feel that we will have
an Apple approved procedure in place in the next week or two.
Tony Greiner
Holman's Inc.
Apple Consultant
6201 Jefferson St. NE
Albuquerque, NM 87109
(505)343-3529
iChat: applebuoy (mac.com)
On Mar 5, 2008, at 1:36 PM, Dave Schroeder wrote:
Remember, too, that there has been an official process for this in
the past via Holman's. Not sure how/if Holman's is yet doing the
MacBook Air:
On Dec 20, 2006, at 2:05 PM, Tony Greiner wrote:
Holman's can perform MacBook/Pro, iMac or mini hardware
disablement's including any combination of the following: Airport
(WiFi); Bluetooth; iSight camera; IR; microphone (disablement of
microphone will also disable internal speakers in the MacBook/
MacBook Pro's). These are non-destructive hardware disablement's
and can be reversed by a knowledgeable service technician if
needed. We also include a tamper evident seal across one of the
screws that must be removed to get into the case as well as
documentation of disabled technologies, the computer's serial
number and the serial number of the tamper evident seal.
If service is required on a machine with disabled technologies,
that may need to be performed by Holman's. Apple requires that
their service departments return serviced items in a fully
functional state. Holman's has an Apple authorized exception to
this but most other Apple service centers would not return the
computer with features in a disabled state.
Please contact me offline for pricing or if you have any other
questions.
Tony Greiner
Inside Sales Team Leader / Apple Support Specialist
Holman's Inc.
6201 Jefferson St. NE
Albuquerque, NM 87109
(505)343-3529
iChat: email@hidden
On Dec 20, 2006, at 8:58 AM, Betsi Lynch wrote:
Folks
this reseller is
Holmans
6201 N. Jefferson Ave
Albuquerque, NM 887109
Tony Greiner
505 343 3529
email@hidden
Its a little more complicated than just taking to an authorized
Apple reseller. Once this service is done, it can't be sent back
to Apple at this time for any other repair as this is not a repair
that more than a handful of Service providers are doing for us.
We have been referring all govt customers to Holmans at this
time. HOlmans has a process and notification put in the box when
this service has been done so the customer is aware of the process
for any future repairs
***************************************
Betsi Lynch
Apple Computer
Government Channel Manager
(mailing address)
203 Fox Chase Drive
Southampton, NJ 08088
609-953-8929 (voice)
609-636-4444 (cell)
866-315-9446 (fax) NEW !!!!
*****************************************
==================================
Another solution is to take the computer to an Apple Authorized
service
provider, like an Apple Retail Store, and ask them to perform the
work while
documenting it in Apple's repair tracking system. This should not
void your
warranty since it's being performed by an authorized service
provider.
At one Apple Retail Store, we were charged $85 per machine to
physically
disconnect the iSight camera in some MacBook Pro's that we recently
purchased from a different vendor. They were very accommodating
to this
request, and the charge seemed reasonable.
-Ruben
------
Ruben Brochner
CSC Federal
Defense Technical Information Center
703-767-7059
On Dec 20, 2006, at 10:38 AM, Dave Schroeder wrote:
What are people doing with Apple systems that ship with cameras
in no-camera environments? There are some ways that managed
systems can have the iSight disabled in software, but there is
no way to delete (or even mechanically close/disable) the iSight
on the current laptops and iMac.
We do have a process through one of our resellers to physically
disable the camera, mic, infrared, Bluetooth, and Airport. It can
be done as part of a purchase or done after purchase by shipping
the machines to them or they will send out a team to you.
On Mar 5, 2008, at 11:59 AM, Bryan William Jones wrote:
In some places, there at least used to be the option to simply have
an Agency approved sticker that is placed over the camera
aperture. Its a very sticky little mylar cover that can easily be
seen and completely eliminates all light transmission through to
the camera. For large runs, Apple federal *may* be able to provide
assistance by eliminating the camera..., but I suspect that will
likely be a third party issue.
Bryan
http://prometheus.med.utah.edu/~bwjones/
On Mar 5, 2008, at 10:50 AM, Bell, Ian Frederick wrote:
Okay,
We are looking at getting the air onto our site , but we are
running into a snag from our vendor when it comes to the camera.
The ability to disable it has become a issue, do to the bezel
thinness, and the integration of the camera into the display
connector amongst other things. I was hoping those who read this
could give me insight as to how you are handling the air and its
camera.
Ian
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