Re: [Fed-Talk] Microsoft Office 2008 Entourage Bug - S/MIME (PKI) messages being filtered by various email servers
Re: [Fed-Talk] Microsoft Office 2008 Entourage Bug - S/MIME (PKI) messages being filtered by various email servers
- Subject: Re: [Fed-Talk] Microsoft Office 2008 Entourage Bug - S/MIME (PKI) messages being filtered by various email servers
- From: Boyd Fletcher <email@hidden>
- Date: Mon, 27 Apr 2009 19:36:24 -0400
- Thread-topic: [Fed-Talk] Microsoft Office 2008 Entourage Bug - S/MIME (PKI) messages being filtered by various email servers
its really ashame that is the approach MS uses to report problems with their
software.
customers shouldn't have to resort to forums, newsgroups, email lists, or
PAY! to report bugs with a vendors software product.
boyd
On 4/27/09 4:18 PM, "Dan O'Donnell" <email@hidden> wrote:
> Mark,
>
> Good summary and thanks for the report.
>
> The best way to provide feedback to the Microsoft MacBU is through the
> volunteer support group via their website [1] to read things, or their
> usenet [2] presence to have a back-and-forth conversation.
>
> [1]: <http://entourage.mvps.org/>
> [2]: <nntp://microsoft.public.mac.office.entourage>
>
> This diverse group of people provide support for all (afaik) Microsoft
> products, in all languages. Microsoft calls them Most Valued Professionals,
> and it does require a commitment of time and a knowledge of the product for
> these people to attain the status. Some are more active than others, and the
> Mac-oriented group is pretty active. They try very hard to help everyone
> with their problems.
>
> HTH,
>
> Dan O'Donnell
>
>
> On 4/26/09 5:29 PM, "Mark Radleigh" <email@hidden> wrote:
>
>> SO, hopefully someone out
>> there has a better chance of brining this to the attention of the Microsoft
>> Macintosh Business Unit (MBU) or *their* premier Microsoft support guru
>
>
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