First, are you using local home directories (or profiles as you referred to it) or network home directories?
I'll assume you are using local home directories...
You logged in to his computer with your credentials, and everything was OK. But is he able to log in to another Mac and connect to the share OK? If not, the problem is most likely with his user account itself --> server issue. If he is able to log in and connect to the smbfs share - your assumption is most likely correct that the problem is in his local home directory on his Mac.
If that is indeed the case - you can try all the usual fixes - finder prefs, user caches, etc. If it becomes impossible to find the culprit, you may wish to just force the creation of a new home directory for this user. (Again - I'm assuming his home directory is local - not on a server.) This sounds scary, but it really isn't that bad.
1. Log in to his machine as a different user (will need to be an admin user)
2. Run from terminal:
sudo mv /Users/<username> /Users/<username>.old
(Replace "<username>" with this user's short name)
3. Log out and log back in as that user.
4. Immediately check to see if the mounting of the share works.
5. Assuming that it does work, CAREFULLY begin moving data from the old user home (/Users/<username>.old) to the new home directory (/Users/<username>)
6. Move all non-library user data first - Music, Movies, Docs, etc.
7. Then carefully begin moving items from the users Library folder.
8. If you can avoid moving anything at all from the old user Library - do avoid doing so.
9. The less you move from the old library - the better. If the user has to spend a few minutes setting his favorite desktop pic, etc. then so be it.
10. If you do have to move data from the old user Library - keep checking your smbfs connection by connecting, disconnecting, reconnecting, etc. regularly as you move items. That way you can figure out the problematic pref, setting, etc. that could be the problem.
Hope this helps.
On Aug 24, 2010, at 07:37 AM, Mike H <email@hidden> wrote: