RE: [Fed-Talk] weird issue causing problems with encrypted emails
RE: [Fed-Talk] weird issue causing problems with encrypted emails
- Subject: RE: [Fed-Talk] weird issue causing problems with encrypted emails
- From: "Fairbanks, Lee (contr-its)" <email@hidden>
- Date: Tue, 08 Nov 2011 14:05:51 -0500
- Acceptlanguage: en-US
- Thread-topic: [Fed-Talk] weird issue causing problems with encrypted emails
To add to the confusion, as far as I can tell Outlook 2007 and 2010 for Windows, and Entourage 200X for Mac are case insensitive, but Outlook 2011 for Mac is not. If I have the same mailbox (mine) open on all versions, the email@hidden capitalized addresses are flagged as a mismatch on Outlook 2011, but none of the others.
I submitted a bug report on it to Microsoft but that never went anywhere.
-----Original Message-----
From: fed-talk-bounces+lee.fairbanks.ctr=email@hidden [mailto:fed-talk-bounces+lee.fairbanks.ctr=email@hidden] On Behalf Of Miller, Timothy J.
Sent: Tuesday, November 08, 2011 8:16 AM
To: Link, Peter R.; Fed Talk
Subject: Re: [Fed-Talk] weird issue causing problems with encrypted emails
Exchange is at heart an X.400 mail system, not an IETF mail system. Only mail that leaves the Exchange organization (the set of mutually-trusting Exchange sites) is rewritten into IETF forms. So what the user sees in the header when they compose in Outlook isn't necessarily what shows up at the other side.
You should check the user's list of address aliases. The primary SMTP address is the one Exchange will use to write outgoing message header with.
-- T
On 11/7/11 4:14 PM, "Link, Peter R." <email@hidden> wrote:
>This thread is similar to the PKI SIGNED E-MAIL issue but it shows how
>crazy things can get when using Windows systems and Exchange.
>There are times when I receive an email from a Windows user and I can't
>reply with encryption. The reason is their email address doesn't match
>the email address in their certificate. Shawn has already discussed why
>this is happening. The weird thing is Outlook seems to be configured
>properly, with all lower-case letters in the email. A co-worker checked
>one of the people's settings in Outlook and it is using a lower case h
>(hername1). He had her send him a test email today and sure enough a
>capital H showed up in her email address.
>
>So he just did some checking in Active Directory and found something
>odd about her and another's entry. Both of them have a capital first
>letter in their home directory field and others he checked do not. All
>the other fields in AD for them are lower case, it's only the home
>directory field that has a capital letter. The people with initial caps
>in their home directory, but not in their Outlook settings, cause
>problems with email and encryption. The one's with lowercase letters in everything do not.
>(The names have been changed to protect the innocent and guilty.)
>
>Home Directory: /home/karjack1
>Home Directory: /home/Manwar1
>Home Directory: /home/Hername1
>Home Directory: /home/boss2
>
>So is the Exchange server doing some kind of validation to the address?
>Why would the home directory name come into play? Has anyone else seen
>this problem and know what needs to be fixed? I know changing the home
>directory to match the email address should work but why should it
>matter?
>
>
>Peter Link
>Cyber Security Analyst
>Cyber Security Program
>Lawrence Livermore National Laboratory
>PO Box 808, L-315
>Livermore, CA 94550
>email@hidden
>
>The contents of this message are mine personally and do not reflect the
>views or position of the U.S. Department of Energy, Federal Government,
>National Nuclear Security Administration, Lawrence Livermore National
>Security, or Lawrence Livermore National Laboratory.
>
>
>
>
>
>
>
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