Re: [Fed-Talk] Which Seagate 1 TB drives are a problem?
Re: [Fed-Talk] Which Seagate 1 TB drives are a problem?
- Subject: Re: [Fed-Talk] Which Seagate 1 TB drives are a problem?
- From: "Myers, John (NIH/NICHD) [C]" <email@hidden>
- Date: Wed, 17 Oct 2012 11:16:18 -0400
- Acceptlanguage: en-US
- Thread-topic: [Fed-Talk] Which Seagate 1 TB drives are a problem?
Great! Thanks for the link Martin.
On 10/17/12 11:14 AM, "Reichard, Martin (NIH/NIAID) [C]"
<email@hidden> wrote:
>You can check any serial number at this Apple site:
>
>http://www.apple.com/support/imac-harddrive/
>
>Martin Reichard
>Apple Computer Specialist
>NIH/NIAID/OCR CSB/OCICB
>10 Center Drive
>Bldg 10 Rm 8C422B
>Bethesda MD 20892-1756
>email@hidden
>301.435.8004 desk
>240.494.6316 cell
>301.451.5363 fax
>Govt. Contractor (Systex, Inc)
>
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>On 10/17/12 10:52 AM, "Myers, John (NIH/NICHD) [C]" <email@hidden>
>wrote:
>
>>Not to say that correlation implies causation but ever since Seagate
>>moved
>>their HD manufacturing to China, I've seen many more fail than drives
>>still being produced in Singapore, Malasia, and Thailand as most WD and
>>Hitachi's still are.
>>
>>It would be nice if Apple would release a series of serial numbers that
>>could be affected.
>>
>>
>>Chris
>>
>>
>>________________________________________
>>Chris Myers
>>email@hidden
>>240-464-7558
>>NICHD Desktop Support
>>National Institutes of Health
>>Base Technologies, A CA Technologies Company
>>
>>
>>
>>
>>
>>On 10/17/12 10:32 AM, "Michael Kluskens" <email@hidden> wrote:
>>
>>>"Apple has determined that certain Seagate 1TB hard drives used in
>>>21.5-inch and 27-inch iMac systems may fail. These systems were sold
>>>between October 2009 and July 2011."
>>>
>>>Is anyone aware of the range of Seagate drives that is affected by this
>>>issue, including those not installed in Apple iMacs. Last time Seagate
>>>had a big problem it turned out we had recently purchased 16 of the
>>>affected drives and even with the recommended firmware patch they failed
>>>at a much higher rate then any other hard drives we had including the
>>>320
>>>GB Seagate hard drives that shipped with 34 Mac Pros we used for a
>>>cluster.
>>>
>>>Since we can't take advantage of this program, that is returning our
>>>iMacs and/or affected drives, does anyone know which SMART parameters to
>>>watch for this issue (understanding that a Google study determined that
>>>less than 50% of hard drive failures could be predicted using SMART
>>>parameters).
>>>
>>>Michael
>>>
>>>ps. I know someone will point to a DoD authorized provider; however, our
>>>security has said we can't use those, mostly because they don't have
>>>written DoD documentation and procedures in hand that says we can.
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