Re: [Fed-Talk] Which Seagate 1 TB drives are a problem?
Re: [Fed-Talk] Which Seagate 1 TB drives are a problem?
- Subject: Re: [Fed-Talk] Which Seagate 1 TB drives are a problem?
- From: Joel Peterson <email@hidden>
- Date: Wed, 17 Oct 2012 15:03:03 +0000
- Thread-topic: [Fed-Talk] Which Seagate 1 TB drives are a problem?
Based on a small sampling I did here at the VA, I believe all 1,250 27"
iMacs purchased in 2010 as a part of a hardware refresh are impacted. How
we're going to get all these backed up, scrubbed, and serviced is mind
boggling. I sure hope Apple comes through and doesn't force field IT staff
to take these systems to the local Genius Bar for servicing.
Joel Peterson
email@hidden
On 10/17/12 7:32 AM, "Michael Kluskens" <email@hidden> wrote:
>"Apple has determined that certain Seagate 1TB hard drives used in
>21.5-inch and 27-inch iMac systems may fail. These systems were sold
>between October 2009 and July 2011."
>
>Is anyone aware of the range of Seagate drives that is affected by this
>issue, including those not installed in Apple iMacs. Last time Seagate
>had a big problem it turned out we had recently purchased 16 of the
>affected drives and even with the recommended firmware patch they failed
>at a much higher rate then any other hard drives we had including the 320
>GB Seagate hard drives that shipped with 34 Mac Pros we used for a
>cluster.
>
>Since we can't take advantage of this program, that is returning our
>iMacs and/or affected drives, does anyone know which SMART parameters to
>watch for this issue (understanding that a Google study determined that
>less than 50% of hard drive failures could be predicted using SMART
>parameters).
>
>Michael
>
>ps. I know someone will point to a DoD authorized provider; however, our
>security has said we can't use those, mostly because they don't have
>written DoD documentation and procedures in hand that says we can.
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