10.4.1 Installer problem
10.4.1 Installer problem
- Subject: 10.4.1 Installer problem
- From: Michael Krugman <email@hidden>
- Date: Wed, 11 May 2005 18:54:28 -0500
I am working on a G5 iMac with Tiger 10.4.1 (both updates)
installed. We have been using PackageMaker as our installer for our
aMac Digital Radiography OS X software. PackageMaker was working
perfectly under 10.3 and some of the developer versions of 10.4.
In the last pre-release version of Tiger (the same one that was
released to the public), we discovered a problem with PackageMaker
installing a file to the /Library/StartupItems folder. We did file a
bug report, number 4112817 which has not yet been responded to.
The problem is this: When our application is installed, a restart is
required. After the installation is complete, and the Restart button
within Installer is clicked, the computer begins to shut down. All
of the icons disappear the the Finder is closed. At this point, the
system hangs and will not continue to shut down the rest of the way,
or restart, unless I manually turn the computer off via the on off
switch and manually turn the computer back on again. As I said, this
problem did not exist on any other OS X version, except 10.4 and now
10.4.1.
One other thing we discovered...if the permissions of the installed
file in /Library/StartupItems are not exactly the same as the /
Library/StartupItems folder, Tiger will throw an error that says the
security settings of a file in /Library/StartupItems must be
repaired. It gives the option to fix, decide later or disable.
Clicking fix gives a dialog that the repair was complete and you must
restart. Clicking the restart button gives the exact same
results....icons disappear, finder closes and system hangs until I
manually turn the computer off, then on again. If the permissions
are correct, the error dialog does not appear, but the system hangs
as I explained earlier.
Can someone give me a suggestion as to what I can do, if anything, to
either stop this problem or work around it? Most of our clients have
upgraded to Tiger and it doesn't go over with them very well with
respect to manually turning the computer off, then back on again.
Help on this is appreciated.
Sincerely,
Mike Krugman
President and Chief Developer
aMac Digital Radiography
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