RE: Can I refer to files outside of a .pax archive?
RE: Can I refer to files outside of a .pax archive?
- Subject: RE: Can I refer to files outside of a .pax archive?
- From: "Nathan Herring" <email@hidden>
- Date: Thu, 29 Jun 2006 12:47:24 -0700
- Thread-topic: Can I refer to files outside of a .pax archive?
Because the full installation is very large, and people like to have a shot at saying that they don't want to install some items.
Also, because a lot of people, and I do mean _a lot_, don't understand drag-n-drop. No, really. They drag it to their desktop instead of to /Applications, and whereas that works for them, it doesn't for another user of the machine...
User2: "Where's Office? I thought you installed it?"
User1: "It's on the desktop"
User2: "No it isn't"
What these novice users want is a way to get it on their hard drive, not so much the ability to put in a custom place — in fact, that they are "accidentally" putting it in a custom place gets them in trouble and then they call product support when they can't find it anymore. "I've installed Office three times so far, and I still don't see it in my Applications! Why is that?"
Basically, the installer is for the really novice user, and for the advanced user who wants to customize their installation. Everyone in-between probably prefers or is neutral on drag-n-drop.
I can tell you this: Our testing department doesn't like having both drag-n-drop and a set of packages that you could install, since it increases their setup testing matrix (and not just "how do you get the bits to the machine" but "do the bits work when you put them in this place, and omit this package", and "what happens when you are upgrading from a drag-n-drop installation"). But the consensus is that our Out-of-box User Experience isn't sufficient without a wizard-like installer to support the true novices.
-nh
-----Original Message-----
From: Rick Sustek [mailto:email@hidden]
Sent: Thursday, June 29, 2006 11:32 AM
To: Nathan Herring
Cc: email@hidden
Subject: Re: Can I refer to files outside of a .pax archive?
Hi,
Yes, for what you describe, the compressed/uncompressed archive makes
no difference.
If you have an app, or a whatever, that can be installed by simple
dragondrops then you have no need for building a package and no need
to run the installer utility. Why make life difficult and offer
both? ;-)
-Rick
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