[Rockies-Edu] Problem saving files to Windows servers on an Active Directory bound Mac running Snow Leoaprd
[Rockies-Edu] Problem saving files to Windows servers on an Active Directory bound Mac running Snow Leoaprd
- Subject: [Rockies-Edu] Problem saving files to Windows servers on an Active Directory bound Mac running Snow Leoaprd
- From: "Justin C. McHenry" <email@hidden>
- Date: Thu, 17 Sep 2009 12:57:22 -0600
Hello Rockies Edu List,
I wanted to let you all know about a problem we have been having
upgrading to Snow Leopard. I have been getting weird errors while
saving and uploading files to a SMB shares running on Windows Server
2003 and 2008 machines from any Mac running Snow Leopard AND bound to
our Active Directory system. I have confirmed this on many machines
with both clean installs of Snow Leopard and upgrades. Unbinding from
the Active Directory makes the issue go away so long as there are no
mobile user accounts remanning on the machine. If there are mobile
user accounts on the machine deleting them in system preferences makes
the errors go away so long as the machine is not bound to our AD.
Here is what the errors look like when using a Server 2008 machine:
When dragging a file from my local machine to the server I get the
message "The Finder can't complete the operation because some data in
"Testing.doc" can't be read of written. (Error code -36)" <Error
1.tiff>. Even though I get this error message the file is still
actually on the server where I told it be. If I was trying to put
multiple files on the server I would find that after the error message
comes and I saw okay up the only file that is actually on the server
then is the one referenced in the error message and all other files
failed to copy.
If I were to open say a word document store on the server and then
edit it I get an error message when trying to save that file back.
There error message reads "Word cannot save or create this file. The
disk may be full or write-protected. Try one or more of the following:
* Free more memory. *Make sure the disk you want to save the file on
it not full, write protected, or damaged. (Testing.doc) <Error
2.tiff>". This happens to be the file that I uploaded the get the
first error message screenshot but this would also happen for a file
that was already there. The only way to save the changes are to save
to the local machine and then put the file back up on the server. I
get similar errors when trying to save using other programs such as
Pages and TextEdit.
On another server running Windows Server 2003 I do not get the error
message while copying files but I do still get the same error while
trying to edit documents.
Just for clarification everything worked fine under Leopard. I would
love to know if any one else is having this problem or has even found
a solution. I opened a support case with Apple a couple of weeks ago
and they are looking into it.
Justin McHenry | Administrative Desktop Support | Information
Technology Services | University of Colorado at Boulder | Tel:
303.492.5662
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