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Re: [Rockies-Edu] Cancel all Tasks in Profile Manager
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Re: [Rockies-Edu] Cancel all Tasks in Profile Manager

  • Subject: Re: [Rockies-Edu] Cancel all Tasks in Profile Manager
  • From: Corey Carson <email@hidden>
  • Date: Wed, 06 Nov 2013 11:14:55 -0700
Hi Rory,

In the Server app, there are 3 log files that you can monitor specifically around Profile Manager. I would watch those carefully for any trends around known devices that aren’t getting updates, and use those when calling into AppleCare. That will help identify the randomness (or lack thereof) of jobs that get stuck vs those that succeed.

Thanks,
Corey

Corey Carson
Systems Engineer, Apple Education
Apple Inc.  
(303) 746-1634
(800) 800-2775 (Support)
www.apple.com/education/resources

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References: 
 >[Rockies-Edu] Cancel all Tasks in Profile Manager (From: "Chapman, Rory" <email@hidden>)
 >Re: [Rockies-Edu] Cancel all Tasks in Profile Manager (From: Corey Carson <email@hidden>)
 >Re: [Rockies-Edu] Cancel all Tasks in Profile Manager (From: "Chapman, Rory" <email@hidden>)

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