Apple

Wes,

Are these iPod touches, iphones or iPads you’re talking about? I’m assuming iPads and are you trying to use mail on them through your exchange server or is it just general problems with the devices connecting to your network?

Just openly thinking. Maybe it’s a proxy setting you have or don’t have set up that you need? Do you need to manually enter Mac addresses somewhere for your server to recognize them as a static connection vs. dynamic so you don’t have to remove other devices? Maybe it’s related to a firewall/security setting you have? Is there an update on your server you need to do?

Don’t know if any of that will help, but maybe.

-Jonathan

From: rockies-edu-bounces+jonathan.ender=email@hidden [mailto:rockies-edu-bounces+jonathan.ender=email@hidden] On Behalf Of Wes Hines
Sent: Wednesday, September 18, 2013 9:55 AM
To: email@hidden
Subject: [Rockies-Edu] Exchange email - iOS devices

I am looking for assistance with an issue with mobile devices setting up a exchange email connection.

Our District just set up an new exchange server and in the process of transferring accounts to the new server some mobile iOS devices are no longer able to connect to the exchange server.

We have tried going into the exchange OWA and deleting phones in the options. Looked at this apple discussion - https://discussions.apple.com/thread/2710569?start=0&tstart=0

Looking for a solution to get the iOS devices to reconnect to their exchange accounts.

Thanks

Wes Hines

Web Master SD#5

Tech Support

~Digital Media Instructor

406-751-3512

Scanned with Barracuda Firewall Systems.

References:
	>[Rockies-Edu] Exchange email - iOS devices (From: Wes Hines <email@hidden>)
	>Re: [Rockies-Edu] Exchange email - iOS devices (From: Jonathan Ender <email@hidden>)