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Re: [Rockies-Edu] Apple Configurator: Transitioning to Apple Deployment Programs
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Re: [Rockies-Edu] Apple Configurator: Transitioning to Apple Deployment Programs

  • Subject: Re: [Rockies-Edu] Apple Configurator: Transitioning to Apple Deployment Programs
  • From: Cathrine Olimb <email@hidden>
  • Date: Tue, 24 Jun 2014 14:54:28 -0600
Thank you Eric, I appreciate your email. I think we are all ready to go for the fall, all 1200 iPads are enrolled in both AirWatch and Deployment and we checked each and every one of them :)


Cathrine Olimb
District Technology Coordinator
Manitou Springs School District

Office Phone: 719 685 2012
Cell Phone:    719 244 8891


On Tue, Jun 24, 2014 at 2:50 PM, Erik Black <email@hidden> wrote:
Hi Cat and Mike,
  My experience has been different than what Mike has described. If you back up on an iPad with a DEP-provided supervision profile installed and go to the same device, it will restore properly. If you go to a different device, I've never seen profiles restore as part of the iCloud or iTunes restore process. However, they'll install fresh as part of the DEP process if you have the new device in DEP.

  In terms of the question about backing up a device already in DEP and restoring to the same device, that has been fine in my experience. All profiles come back properly. The only real gotcha is that if you restore from a pre-DEP backup, it won't go through the DEP screens at all - the iPad doesn't even know the MDM server exists.
-Erik
--
Erik Black                        St. Vrain Valley Schools
Manager of Technical Support      2929 Clover Basin Drive
District Technology Services      Longmont, CO 80503
email@hidden              (303) 702-7729 (x57729 internal)

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 >Re: [Rockies-Edu] Apple Configurator: Transitioning to Apple Deployment Programs (From: Erik Black <email@hidden>)

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