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Re: [Rockies-Edu] Restricted Site Issues
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Re: [Rockies-Edu] Restricted Site Issues

  • Subject: Re: [Rockies-Edu] Restricted Site Issues
  • From: "Michael T. Scott" <email@hidden>
  • Date: Tue, 11 Mar 2014 13:06:00 -0600
Hi Joel,

Where is the "restricted site" messaging coming from? Do you have a screenshot? Assuming that the message displays in a browser from your filter, it sounds like a network filter configuration issue, in which case I recommend escalating to your filter vendor for support.

Ideally you could test these sites with a network that completely bypasses the district filter to begin and isolate the issue. An easy way to do this (assuming Global Proxy isn't installed on the device) would be to take a device that displays the failure home with you and test on your home network.

-Mike

  
Michael Scott, Systems Engineer
Apple Education
Apple Inc.  
(720) 346-3871
www.apple.com/education

On Mar 11, 2014, at 12:14 PM, Don Cochran <email@hidden> wrote:

We had the same issue until I disabled my web proxy profile


On Tue, Mar 11, 2014 at 11:59 AM, Joe - Tech - Building - Safety - Graphics <email@hidden> wrote:
I got the same message here for the Scholastic site and many others, started happening right after the upgrade.

W. Joseph Schwairy
Tech - Building - Graphics
St. Elizabeth's School
2350 Gaylord St.
Denver, CO 80205
303-322-4209
email@hidden




On Mar 11, 2014, at 11:57 AM, Solomon, Joel R <email@hidden> wrote:

Hi,

I¹m having trouble with getting certain sites to work with our school
iPads. We used to be able to open Socrative and now we can¹t because we¹re
getting ³restricted site² messages. Also, Overdrive also does the same
thing. Students try to browse for a book via the Overdrive website, and we
get the same message. The Overdrive app also shows restricted site message.

I¹ve tried removing restrictions in Settings, no luck. Tried changing the
Profile for restrictions in Configurator, still no luck.

Our district tech support doesn¹t know how to fix. I asked if they have a
block on these two sites, and they said no, and that it¹s working in other
schools. What am I doing wrong?

Any ideas or suggestions are appreciated.

ThanksŠ


Joel Solomon
Technology Specialist
Village East Elementary
720-747-2040
303-514-4860 (cell)
Email: email@hidden


"The real voyage of discovery consists not in seeking new landscapes, but
in having new eyes." - Marcel Proust






On 3/11/14, 10:19 AM, "Michael T. Scott" <email@hidden> wrote:

New version of Apple Configurator is now available.

https://itunes.apple.com/us/app/apple-configurator/id434433123?mt=12

Configurator help docs:

http://www.apple.com/support/ipad/business/

Enterprise Support is available for hands on Configurator assistance:

Enterprise support: 1-866-752-7753

An exciting new feature is integration with Bretford sync carts:

€ Integration with new Bretford PowerSync+ Carts and Stations to report
progress and status and display physical port numbers

Port numbers!

Thanks,

-Mike

•  
Michael Scott, Systems Engineer
Apple Education
Apple Inc.  
(720) 346-3871
www.apple.com/education


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--
Don Cochran
ISTS Technician
Thompson R2J School District
2890 N Monroe
Loveland, CO 80538
970 613-5164
email@hidden
Twitter: @macdcsound

“Education is the kindling of a flame, not the filling of a vessel.”  - Socrates
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  • Follow-Ups:
    • Re: [Rockies-Edu] Restricted Site Issues
      • From: "Solomon, Joel R" <email@hidden>
    • Re: [Rockies-Edu] Restricted Site Issues
      • From: Joe - Tech - Building - Safety - Graphics <email@hidden>
References: 
 >[Rockies-Edu] Restricted Site Issues (From: "Solomon, Joel R" <email@hidden>)
 >Re: [Rockies-Edu] Restricted Site Issues (From: Joe - Tech - Building - Safety - Graphics <email@hidden>)
 >Re: [Rockies-Edu] Restricted Site Issues (From: Don Cochran <email@hidden>)

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