| I can't recommend strongly enough to not consider Lightspeed. Truthfully, i'd be surprised if their MDM was still around in a few years. We had constant issues with iPads not receiving commands or apps. We saw roughly 80/20 split with most commands. 80 percent of devices would get the command, 20 percent would not. Consistently. Support was typical Lightspeed support. Simple issues often took multiple months to be responded to and were sometimes never addressed.
We switched to Casper Suite at the beginning of this school year. Its been amazing. Devices receive commands. Apps get installed. They have a self-service app that allows students to pick which apps they want to install without the app being forced to install (although that is still an option). They have a teacher app that allows teachers to easily lock a class into an app, clear passcodes, see battery levels, etc. Initially, we were only going to enroll the freshman into the new MDM but after seeing how reliable it was, we spent a week wiping and re-enrolling all student iPads into Casper Suite.
On May 4, 2016, at 1:12 PM, Cathrine Olimb < email@hidden> wrote:
So we have been an AirWatch client for four years, we have been happy with the product, but the communication and support is sadly lacking and I feel AW is falling behind on the educational side. Since we are getting all new iPads this summer, now would be the time to change MDM.
I would love some feedback if you are using LightSpeed or another MDM. Thank you and have a great day!
Cat Cathrine (Cat) Olimb
Director of Technology
Manitou Springs School District
Office: 719 685 2012
Cell : 719 244 8891
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