Re: bizarre session time-outs
Re: bizarre session time-outs
- Subject: Re: bizarre session time-outs
- From: Jon Nolan <email@hidden>
- Date: Thu, 03 Jun 2010 06:02:28 -0600
- Organization: Loch Garman
Is it a secured app? Easiest way to cause yourself session weirdness is
mixing HTTPS and HTTP in the wrong places.
Have you traced session creation to see if a second session is in play
or is it just the original session timing out? Firebug/dev tools can be
your friend here too.
On 6/3/10 4:28 AM, Simon wrote:
hi all -
we've got a session time-out issue that is affecting just 1 specific
client. all other users of the app are happy - it's just not working
for this one company.
basically, as users form this one company click around the app they
randomly get instant session time-out's. no browser hanging - instant
back to login page. we are not seeing any instance failures - the
original instance the user was talking to is just sitting there
happily waiting for requests.
as the time out is instantaneous i thought maybe it's just that
monitor for some reason is randomly reporting that the instance they
are talking to is no longer there. but i'm suspicious of the fact that
only one specific client is affected.
i'm wondering if it's something to do the connectivity between the
client and the apps (yes, yes, i'm clutching at straws, i know!) but
can't think of any logical reason how or why it would affect things.
the only thing remotely strange about the client's set up is that all
the users internet traffic (users are in the UK) is routed through
their parent companies proxy in munich. is there any possibility that
the requests are somehow getting mangled by the proxy ?
any hints appreciated!
thanks, simon
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