bizarre session time-outs
bizarre session time-outs
- Subject: bizarre session time-outs
- From: Simon <email@hidden>
- Date: Thu, 3 Jun 2010 11:28:38 +0100
hi all -
we've got a session time-out issue that is affecting just 1 specific client. all other users of the app are happy - it's just not working for this one company.
basically, as users form this one company click around the app they randomly get instant session time-out's. no browser hanging - instant back to login page. we are not seeing any instance failures - the original instance the user was talking to is just sitting there happily waiting for requests.
as the time out is instantaneous i thought maybe it's just that monitor for some reason is randomly reporting that the instance they are talking to is no longer there. but i'm suspicious of the fact that only one specific client is affected.
i'm wondering if it's something to do the connectivity between the client and the apps (yes, yes, i'm clutching at straws, i know!) but can't think of any logical reason how or why it would affect things. the only thing remotely strange about the client's set up is that all the users internet traffic (users are in the UK) is routed through their parent companies proxy in munich. is there any possibility that the requests are somehow getting mangled by the proxy ?
any hints appreciated!
thanks, simon
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