Re: [Slightly OT] Apple Radar Bug Reports (Was: Re: When X11 crashes, and you submit a bug report . . .)
Re: [Slightly OT] Apple Radar Bug Reports (Was: Re: When X11 crashes, and you submit a bug report . . .)
- Subject: Re: [Slightly OT] Apple Radar Bug Reports (Was: Re: When X11 crashes, and you submit a bug report . . .)
- From: "Jordan K. Hubbard" <email@hidden>
- Date: Thu, 15 Nov 2007 21:34:14 -0800
On Nov 15, 2007, at 2:04 PM, Jeremy Huddleston wrote:
Are there any suggestions you can give to make sure that ADC gets
the bug to the right group? I've had a simple bug (with the patch
to fix it) filed for the past 8 months, and it has not even been
responded to.
Sometimes you can suggest a component or area of the system as a hint
to the ADC screener (who, as good as they are, cannot possibly be
familiar with each and every piece of software Apple makes). If
you're still not getting any traction, emailing your friendly Apple
contact can help (and yes, I regularly volunteer to be the audience's
contact for such things when I give public presentations, so I'm more
than happy to look up radars on an external developer's behalf if
they've already tried the usual follow-up route(s) without success).
#5075341 - /usr/include/rpcsvc/yp_prot.h has missing includes
As a matter of fact, that one is being actively reviewed as we speak.
I can't say why it took as long as it did, though I can say that when
you have thousands of bugs to go through, some inevitably wind up at
the end of the queue or even fall temporarily between the cracks.
Bugs are still tracked pretty aggressively, however, so even though
delayed (and this would by no means by the record - I think some bugs
filed in 2001 were fixed for Leopard), they're ultimately looked at
and given some sort of love. Filing radars to /dev/null would
certainly reduce our workload, but it's also not an option we're given
in engineering. :-)
- Jordan
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