Re: OT: How to file a radar WAS Re: [ANN] Xcode + Leopard at WWDC this year
Re: OT: How to file a radar WAS Re: [ANN] Xcode + Leopard at WWDC this year
- Subject: Re: OT: How to file a radar WAS Re: [ANN] Xcode + Leopard at WWDC this year
- From: Syd Polk <email@hidden>
- Date: Tue, 18 Jul 2006 22:42:16 -0500
On Jul 18, 2006, at 10:29 PM, Adrian Hoe 贺文耀 wrote:
Thanks for the tips. I will take note about this.
But don't you think it is a little bit cumbersome compare to a post
like this?
Look at it from the other side. If the official channel was forums
like this, Apple would have to have people who did nothing but comb
the forums, send mail to people asking for reproducible cases,
configurations, etc. I agree that the method is cumbersome,
especially for feature requests, and I wish that there was another
way to file feature requests.
For real bugs, however, it is absolutely essential that the
originator of the problem provide as much information as humanly
possible for there to be any hope of reproducing it in-house and
fixing it.
Keep in mind, also, that by setting the bar this high - it takes this
much effort to file it -, Apple ensures that the developer has a real
concern and is not just whining all of the time.
One last thing, Apple people do read the forums, and they have a
general sense of what the community wants. They, just like all of us,
have competing constraints for resources and time, and so have to
prioritize based on all of the feedback. Fixing issues filed directly
is more important than general trends in mailing lists.
Just my 2 cents.
Understood! It can be frustrating dealing with tools of all kinds.
Syd Polk
email@hidden
"Let the music be your light" - Dave Edwards, KUHF-FM, 1982
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