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[OT] Radar and Data loss
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[OT] Radar and Data loss


  • Subject: [OT] Radar and Data loss
  • From: email@hidden
  • Date: Mon, 5 Nov 2007 15:33:30 +0100

Sorry for the minor rant here, and I know I should have known better but..

I just spent 30 minutes writing a very detailed bug report in Radar (in Safari on Leopard) with a very small enclosure (12k zip file). When it came to submitting it, the window changed to 'Uploading Enclosure' (or something similar ) and then stayed like that for 6 minutes. At this point, I gave up and assumed that it was just the uploading that had failed, so I re-logged in to radar only to find that my entire bug report had gone.

Now of course the sensible thing would have been for me to write the report in TextEdit or something and then paste it in at the last minute. Hindsight huh :-/

Maybe the New Bug screen would be less risky if there was no text field for the description at all; only a button to allow you to upload a description. I am pretty sure that I am not the first to have suffered this annoyance whilst trying to help Apple improve their software.

Matt Gough
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