Re: [OT] Radar and Data loss
Re: [OT] Radar and Data loss
- Subject: Re: [OT] Radar and Data loss
- From: Laurence Harris <email@hidden>
- Date: Mon, 5 Nov 2007 10:43:48 -0500
On Nov 5, 2007, at 9:33 AM, email@hidden wrote:
Sorry for the minor rant here, and I know I should have known
better but..
I just spent 30 minutes writing a very detailed bug report in Radar
(in Safari on Leopard) with a very small enclosure (12k zip file).
When it came to submitting it, the window changed to 'Uploading
Enclosure' (or something similar ) and then stayed like that for 6
minutes. At this point, I gave up and assumed that it was just the
uploading that had failed, so I re-logged in to radar only to find
that my entire bug report had gone.
Now of course the sensible thing would have been for me to write
the report in TextEdit or something and then paste it in at the
last minute. Hindsight huh :-/
Maybe the New Bug screen would be less risky if there was no text
field for the description at all; only a button to allow you to
upload a description. I am pretty sure that I am not the first to
have suffered this annoyance whilst trying to help Apple improve
their software.
I'm always suspicious of web browsers. Have been for years because I
have found them to be flaky compared to other applications. Even when
the browser works correctly, I've seen web pages where I was
submitting a form with text and because I didn't choose something
from one of the popups on the page or some such thing my text was
lost. So, what I frequently do when submitting anything to a web site
is to copy the composed text before submitting. It's trivial to do,
and then if something didn't work, at that point I can paste it into
a text file for use later, or even just redo the process, but just
paste the text in the second time around.
Larry
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