Re: [OT] Radar and Data loss
Re: [OT] Radar and Data loss
- Subject: Re: [OT] Radar and Data loss
- From: Stephane Sudre <email@hidden>
- Date: Mon, 5 Nov 2007 19:39:38 +0100
On 5 nov. 07, at 19:20, Adam R. Maxwell wrote:
On Monday, November 05, 2007, at 10:04AM, "Jayson Adams"
<email@hidden> wrote:
On Nov 5, 2007, at 6:33 AM, email@hidden wrote:
Sorry for the minor rant here, and I know I should have known
better but..
I just spent 30 minutes writing a very detailed bug report in Radar
(in Safari on Leopard) with a very small enclosure (12k zip file).
When it came to submitting it, the window changed to 'Uploading
Enclosure' (or something similar ) and then stayed like that for 6
minutes. At this point, I gave up and assumed that it was just the
uploading that had failed, so I re-logged in to radar only to find
that my entire bug report had gone.
It bit me also this weekend :-(.
I saw this a couple of times over the weekend. After OmniWeb got
stuck on the "Uploading" page for a while, I logged in to bugreport on
another tab and realized the report wasn't in the system. I then used
the browser's back button on the stuck page to go back and copy my bug
report text, so that at least wasn't lost. From now on, I'm uploading
attachments /after/ submitting the text, which helped with another
Apple bug report system I've used. Hope that helps someone else. My
bug reports tend to get shorter and ruder after the reporter loses
them, which is bad all around.
The problem is that this can also happens when you just provide the
system profiler report for your Mac. And since you can't file a bug
report without providing this file...
I've been experiencing that kind of issues for one month.
If this was the only problem with Bug Reporter, this would be OK. I'm
now used to these problems and I can deal with them. The real problem
for me is that, recently, I got automatically logged out when I click
on the "My Originated Problem" section. Not being able to access your
bug reports to confirm the problem is fixed or to provide additional
information is not helpful both for the developer and devbugs.
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