Re: Symbol Navigator
Re: Symbol Navigator
- Subject: Re: Symbol Navigator
- From: Jean-Denis MUYS <email@hidden>
- Date: Wed, 02 Nov 2011 14:47:27 +0000
- Thread-topic: Symbol Navigator
On 2 nov. 2011, at 14:13, Steve Mills wrote:
> On Nov 2, 2011, at 05:03:46, email@hidden wrote:
>
>> Bug filed ... I see my last two (2.19.10 AND 7.30.11) are still open ... is bug reporting just a placebo?
>
> For most things it sure seems like it is. They do, however, look at all of them (one would hope) and fix the ones that are reported a lot. But yeah, I've reported dozens over the years that they don't seem to care about. Simple things like adding a checkbox to make Mail top-quote.
Well, that example sounds more like a feature request, than a bug.
Yet your feeling still holds. I have reported several bugs that have never been fixed. The lack of transparency of the whole process makes it so that there is no easy way to tell whether Apple cares or not. In the end, some (many?) developers, myself included, tend to get sloppy about filing bug reports, out of frustration and discouragement. Indeed, filing a *good* bug report often requires investing a lot of time, reducing the bug, checking under which conditions it occurs, testing hypotheses, instrumenting the code… When you feel that Apple doesn't really care, why bother?
Jean-Denis
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