Re: Cumulus Help!
Re: Cumulus Help!
- Subject: Re: Cumulus Help!
- From: Matthew Greger <email@hidden>
- Date: Fri, 02 Mar 2001 01:05:16 -0500
on 3/1/01 11:15 AM, Jed Verity at email@hidden wrote:
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Hi Matthew,
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The only circumstance under which I've encountered your scenario is as
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follows (and is fairly intuitive):
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1. An asset is cataloged from a network volume.
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2. The original asset is deleted by a client on the network.
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3. The asset is updated in Cumulus.
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Which version of Cumulus are you using? Do you get the same results if you
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mimic the process manually (i.e. is it Cumulus' AppleScript update function
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at fault or is it inherent in the code)? Are all machines Macs? Is the
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Network Trash category auto-generated? If so, do you have two different
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versions of the thumbnail between the trash category and its original
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categories?
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Hope I can help,
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Jed
Thanks to everyone who contributed on list and off list. I just got
clarification and a fix to this issue from Canto:
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You are correct: we do "to good a job of tracking the file"--more
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specifically, on the Mac we use resolving via Alias rather than filepath so
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we do not loose files even if they are moved. In your case that creates a
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problem. In version 5.0.9 you can therefore change the default behaviour of
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Cumulus to resolve by path FIRST (it always goes back to the other method if
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the primary method of resolving does not work.)
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To change the setting:
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Go to Catalog/Cataloging Options/Assets;
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In the list on the right side of the dialog select "Mac OS File System" and
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click <Properties>
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Now select "By Pathname" as the default resolving method.
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That should do it.
Best to all,
Matthew
______________________________________________
Matthew Greger
Vice President
The Business Helper, Inc.
Web:
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