Re: User Groups and Apple Stores
Re: User Groups and Apple Stores
- Subject: Re: User Groups and Apple Stores
- From: email@hidden
- Date: Fri, 23 May 2003 14:20:25 EDT
Our store in Wellinton, FL has been good. They sent Mr. Scott McDonald (a
certified expert) to go though Jaguar after its release. I believed that the
members still holding out with OS 9 crossed over because of his visit.
Gary Kampel
SE Regional Liaison
In a message dated 5/22/2003 1:26:22 PM, email@hidden writes:
>
> As Apple continues to open stores across the US, I am curious to find
>
> out
>
> which User Groups have benefited from this. Has your User Group had
>
> any
>
> special events at the store (store supported or informal)? What type
>
> of
>
> interaction has your group had with the staff and management?
>
>
>
> Aloha,
>
>
>
> Rick Ortiz
>
> President- Maui Apple User Society
>
>
>
>
>
Greetings Rick...
>
>
Regarding the relationship between the local Apple Stores and our MUG
>
(Apple Corps of Dallas).
>
I'm a relatively "new" person in this area, and new with
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"non-professional" MUGS, having transplanted from the So. Cal area
>
But I think I'm getting a feel for what is going on here - so let me
>
try to shed some light on the Apple Store/MUGs relationship in the DFW
>
area
>
>
We are "lucky" to have 2 stores in the Dallas area to go to - find
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quality assistance -a knowledgeable staff and great product
>
at...however, MUG support is sporadic to non-existent for our MUG (not
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speaking for any other). And in a lot of cases its not at all the Apple
>
Store Managements' fault. Some of the other issues are location, space,
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location, competition and location. =-)
>
>
The Knox Street store, which is closest to downtown Dallas and closer
>
to 95% of our constituency is one of the smaller designed stores -
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without a stage/presentation area. So even though store management has
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been good about "local" support - there isn't really much they can do.
>
>
The Willowbend Store in Plano (just north of Dallas and closest to me),
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therefore bears the brunt of the desires for everyone (including
>
planned store events) to use the podium and podium space.
>
Understandably someone loses out in that planning exchange. Plus - this
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area has the added complication of many long-standing, (competing)
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MUGs. Most so small they could fit in my mini-van.
>
>
Apple Corps of Dallas (celebrated 25 yrs on Jan 29th of this year) and
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Cowtown MUG (Lesa Snider's) are the largest in this area and (at last
>
count) there were at least 2 other "official" MUGS and 4
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"free-floating" SIGs (as well as 1 excellent 'almost' MUG - the BigDMG)
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in this market.
>
>
I've discussed Apple Store availability with management a few
>
occasions, and it seems that availability is hinged mainly on what
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promotion Apple is pushing that quarter (or new release) or what can we
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present (not ourselves directly) that is different from what everyone
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else is already presenting...
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...which when looking at it as a retail outlet, who's sole existence is
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based on selling product - is not out of line or unexpected, or wrong.
>
>
>
Michael Briney | 24-7-365 Nationwide Support
>
Apple Consultant's Network & Regional Champion South Central US
>
Director - Apple Corps of Dallas, MacCSE, ADC, Member of DAMED
>
http://www.michaelbriney.com/
>
214 477-2832 | 972 964-9069 (fax)
>
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