Re: Please read my (unofficial) FAQ before posting.
Re: Please read my (unofficial) FAQ before posting.
- Subject: Re: Please read my (unofficial) FAQ before posting.
- From: "Alastair J.Houghton" <email@hidden>
- Date: Fri, 31 Oct 2003 11:16:34 +0000
On Friday, October 31, 2003, at 11:07 am, email@hidden wrote:
Perhaps something could be added to the welcome email for this list to
advise of this kind of thing, FAQ, archives etc. I would have no
problem
understanding the statement 'The following links are NOT part of Apple
but
are provided for your convenience', possibly a short note about good
practice - search the help, search the archives, search the FAQ, email
the
list?
It'd be nice, and I have already expressed this desire to the list moms
(currently JCR and Scott Anguish), but I think it's difficult for Apple
to do this for legal reasons. One possible alternative would be for me
to periodically post a message (say once a month) to the list reminding
readers that there was an unofficial, nothing-to-do-with-Apple FAQ and
some archives; I'd be interested to hear what JCR, Scott and everyone
else feel about that idea...
Personally, I'd be quite happy to hand my FAQ over to Apple and let
them maintain it, if that was an option, but I guess they're pretty
busy developing new features for us to play with :-)
One comment I would make is that whilst a lot of people tell you that
you should have searched the archives before posting, many people find
it difficult to come-up with a set of search terms that actually locate
posts on the subject that is giving them trouble. This is especially
true if they only have a set of symptoms, since descriptions of
symptoms vary quite widely... it's often much easier to find something
if you already know (roughly) what is actually wrong.
Kind regards,
Alastair.
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