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Re: Intel Mac prefpane error
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Re: Intel Mac prefpane error


  • Subject: Re: Intel Mac prefpane error
  • From: Andy Lee <email@hidden>
  • Date: Tue, 11 Aug 2009 19:42:56 -0400

>> On 08/08/2009, at 7:47 AM, Trygve Inda wrote:
>>
>>> Although my app is a universal binary (32/64), and was developed on
>>> an Intel
>>> Mac, a few people report when trying to install and error:
>>>
>>> "You cannot open (my app) preferences because it doesn't work on an
>>> Intel-based Mac."

I suspect the error message is a red herring.  I submitted this bug a while back (rdar://6453055):

(((Install a third-party pref pane.  Start System Preferences.  In Finder, move the pref pane out of the PreferencePanes folder.  Back in System Preferences, click on the icon for that pref pane.

The resulting error alert says "You cannot open XXX preferences because it doesn't work on an Intel-based Mac.")))

Check whether your users are doing something like the above.

--Andy

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