Re: Intel Mac prefpane error
Re: Intel Mac prefpane error
- Subject: Re: Intel Mac prefpane error
- From: Trygve Inda <email@hidden>
- Date: Wed, 12 Aug 2009 07:39:42 +0000
- Thread-topic: Intel Mac prefpane error
>>> On 08/08/2009, at 7:47 AM, Trygve Inda wrote:
>>>
>>>> Although my app is a universal binary (32/64), and was developed on
>>>> an Intel
>>>> Mac, a few people report when trying to install and error:
>>>>
>>>> "You cannot open (my app) preferences because it doesn't work on an
>>>> Intel-based Mac."
>
> I suspect the error message is a red herring. I submitted this bug a while
> back (rdar://6453055):
>
> (((Install a third-party pref pane. Start System Preferences. In Finder,
> move the pref pane out of the PreferencePanes folder. Back in System
> Preferences, click on the icon for that pref pane.
>
> The resulting error alert says "You cannot open XXX preferences because it
> doesn't work on an Intel-based Mac.")))
>
> Check whether your users are doing something like the above.
>
> --Andy
Hmmm.... I use Sparkle from an app embedded in the prefPane. The install
process first quits System Preferences, the prefpane is replaced and System
prefs is relaunched. I suppose if the quit fails for some reason it could
cause something similar.
I have never seen this bug here, but the prefpane is being moved/replaced -
although SystemPrefs should have quit during this time.
Thanks for the insight.
Trygve
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