Re: Intel Mac prefpane error
Re: Intel Mac prefpane error
- Subject: Re: Intel Mac prefpane error
- From: Greg Guerin <email@hidden>
- Date: Tue, 11 Aug 2009 16:53:35 -0700
Nick Zitzmann wrote:
You keep saying "app", but that string you mentioned earlier
appears in System Preferences if the preferences application failed
to open a preference pane bundle for some reason, so I'm assuming
you meant "preference pane" where you said "app". Are you sure
you're building your pane for Intel 32 and PPC 32 and no other
architectures? Can you ask the users to share their console log at
the point when they attempt to load the pane?
I would go so far as to have them run System Profiler.app and send
you the output. I have had people tell me they were on an Intel-
based machine when they weren't. Get evidence, not testimony.
-- GG
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