i1 not recognized on G4 500 DP
i1 not recognized on G4 500 DP
- Subject: i1 not recognized on G4 500 DP
- From: Peter Narsted <email@hidden>
- Date: Thu, 05 Dec 2002 22:21:31 -0800
I have been trying to use the i1 spectrophotometer on this computer
without success as it is not recognized by either the i1 software or
PMPro 4.1. It does show up as a device in the Apple system profiler so
the operating system recognizes it but not the Gretag software. I can
use the i1 on other computers, it's just this model that is giving me
headaches. I have a case going with Gretag and have tried every
conceivable solution to no avail. I was told by Gretag that they would
try and replicate the situation to see if they could find the source of
the problem but that was over a month ago and I have not heard back from
them. They mentioned to me that there were other users who had called
them on this issue so I know I'm not the only one out there. I was
wondering if anyone else has experienced this problem and as well if
anyone has found a fix for it.
Peter Narsted
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