Re: ProfileMaker 4.0 upgrade
Re: ProfileMaker 4.0 upgrade
- Subject: Re: ProfileMaker 4.0 upgrade
- From: Nick Wheeler <email@hidden>
- Date: Fri, 01 Feb 2002 12:27:45 -0500
on 1/31/02 4:18 PM, colorman at email@hidden wrote:
>
Never fear. A reboot will keep ProfileMaker 3.1 active.
>
In my case a reboot didn't work.
In my opinion it can be disastrous to send a dongle reprogramming utility
out to bozos like me at uncontrolled sites running who knows what all
versions of OS, extensions and hardware and assume that everything will be
hunky dory.
I originally complained to Gretag about this policy a few weeks back, in my
note at that time I said:
>
Anyway, this is what I suspect will happen if I order your upgrade. I will
>
proceed to step two and try to exchange the dongles. The procedure will crash,
>
rendering both dongles useless and I will be out the cost of the upgrade and
>
the use of your CM software for however long it takes to unsnarl the mess.
>
This is precisely what has occurred here.
To Gretag's great credit they are on this problem and I have no doubt it
will be resolved. The intent of this and my previous posting is merely a
heads up to those contemplating this upgrade to allow some time in case of
disaster. This is admittedly common sense for any software upgrade, dongle
reprogramming just increases the likelihood of disaster.
Nick Wheeler