Re: Apple 23"Cinema Display Problems
Re: Apple 23"Cinema Display Problems
- Subject: Re: Apple 23"Cinema Display Problems
- From: Roger Breton <email@hidden>
- Date: Wed, 04 Jun 2003 09:43:19 -0400
>
At this time I don't question the usefulness of the ACD. It is
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Apple's support for this product that I seriously question. I have
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seen them fail pretty regularly after a years use about six so far.
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Apple's support in each case has been a nightmare for all involved. I
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might add apple's warranty (1 year) and dead pixel replacement policy
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does not measure up well with many other manufacturers in the industry.
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Its something I warn clients about when they ask about purchasing an
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ACD. I have had Mitsubishi CRT's (three year warranty) go bad and had
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a replacement on my doorstep the next morning. I think they understand
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the needs of professionals better then Apple does at this moment. I
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had client with a bad ACD backlight went 18 months old. Sent it for
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repair $1300 bill I was told, 5-6 week turn around. He purchased a
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replacement ACD so he could continue working it has the same problem as
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the original poster noted as well as start issues. I'm not rushing out
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to buy one.
And I wouldn't either. I find plenty of reasons to stick with CRTs for now.
Regards,
Roger Breton
Laval, Canada
email@hidden
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