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Re: ColorSync utility question
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Re: ColorSync utility question


  • Subject: Re: ColorSync utility question
  • From: Ron Wagner <email@hidden>
  • Date: Wed, 21 Jan 2004 10:32:08 -0500

While I agree that the state of color management is generally a mess these days, ranting on this list will do little more than get it off your own chest. These lists are probably not read by enough decision-makers at Apple to make a difference. In addition, any decision-makers who do monitor this list probably do not log anything from the list into their own internal defect tracking systems. As a result, when it comes time to make decisions in those meetings, all the ranting on this list doesn't get counted. They print out their defect reports and hand them out at the meetings and people without a clue make the decisions.

DISCLAIMER -- I don't work at Apple, never have, and probably never will. The above are my experiences from years in software development at a good sized company. Yes ladies and gentlemen, Dilbert really does exist.

I just did a search on apple.com for bug reporting, and the closest I came up with was <http://www.apple.com/macosx/feedback/>. Here you can submit feedback directly to Apple, and it stands a better chance of being listened to and acted upon than anything said on this list.

Another place that I knew about previously is <http://developer.apple.com/bugreporter/index.html>. To use this one you need to sign up for an Apple Developer Connection account, which is free. Once you get your account you may submit bug reports on anything you like, as well as monitor the progress of your bug. This will probably result in more action than either the feedback site or this list.

I completely agree with you all regarding the ColorSync Utility. I have been monitoring this list for a while now after a long time away, and can't believe the stuff I am reading. I can't believe that I have to leave the Print dialog to set a color profile for printing. I have had a good understanding of basic color theory and the basic ColorSync principles and workflows, and am confused lately as to what application is doing what when printing, passing the default RGB profile or some other profile through to the printing system, what the printing system does with profiles, drivers doing their own thing, etc.

I see much of the problem with today's color management having to do with knowing who (as in software) is doing what. Basic color management principles are a no-brainer, but when you mix in the fact that you have 1-n applications involved, the OS, printer drivers (or modules in Mac OS X) all with a hand in the pie without telling us who is doing what, it makes a recipe for disaster. That's why third party books are needed, to sort out the mess and give people a working solution.

Enough rambling. Please file bug reports or feedback through the provided channels. It is the best bet in order to get positive change. Provide them with a lot of detail, what doesn't work, why, and how you think it should work. No guarantees that they will fix it your way, but if enough people tell them they are out in left field, they might listen. The clue-less decision-makers might listen and give the people who do the work some direction.

Ron Wagner
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