Re: Who does the seperations?
Re: Who does the seperations?
- Subject: Re: Who does the seperations?
- From: Roger Breton <email@hidden>
- Date: Wed, 03 Jan 2007 12:01:11 -0500
> I've learned to not ask many questions of clients who don't have these
> answers at their fingertips. It only upsets them and they're likely to
> come away thinking that I'm too much work to deal with. No one else ever
> asked them about the printing conditions before, so either a) I must not
> know what I'm doing or else b) I might uncover a rat's nest of previous
> incompetence which they'd rather leave well hidden. Either way I lose if
> I press the issue. I've also learned that if the clients don't know for
> sure, the answer that comes back to them from the print broker is
> usually wrong anyway.
Isn't that the straw that breaks the camel's back? Isn't it paradoxical
that, it's at the moment we're trying to ask the very questions that are
vitally needed to make an intelligent or optimized separations that all hell
breaks loose? I've seen that attitude too often, too. One client said to me,
once : why do you ask all these questions, our everyday prepress house never
does and always gets the color right! It's either that a) they make the
right guesses every time (but they don't have any more knowledge about the
process than I have), or b) the client is not that fussy about color to
begin with, or c) the printer exceeds at matching anything their prepress
house throws at them, or d) my client is lying to me (read full of #$%t) AND
does not know the beginning of the answer I'm looking for and is afraid to
reveal his ignorance, so he throws the ball at me. Or a combination of a),
b), c) and d).
What's to manage then?
Roger Breton | Laval, Canada | email@hidden
http://pages.infinit.net/graxx
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