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Re: Nice feature in InDesign
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Re: Nice feature in InDesign


  • Subject: Re: Nice feature in InDesign
  • From: Roger Breton <email@hidden>
  • Date: Tue, 12 Feb 2008 07:25:35 -0500

> The PDF output in InDesign is untrustworthy.

In *this* particular instance, yes, but it's unfair of you to generalize. I,
for one, always export direct from PDF and never, never have I experienced
the kind of bugs that you encountered, Martin, never.

> It not only fails to clip
> a simple bitmap properly but also fails to do so in different ways
> dependent on what combination of printer's marks you choose to
> incorporate in the PDF :(

Again.

> I would report it directly to Adobe, but here in the UK they don't
> allow you to report bugs unless you have a support contract. I tried
> to report a bug in Photoshop last year and was told by the helpful
> customer support person that I'd have to give Adobe my credit card
> number before they'd connect me with the technical people.

If the URL I gave you last night does not work, I'll get you some personal
emails within the InDesign team.

> The deal being that if the tech guys agreed that it was indeed a bug
> then they wouldn't bill me. If they didn't agree that it was a bug
> then I'd be charged for their time.

Wow! It's like the car we bring in for repair: they charge for the estimate
but if we end up doing the repair then, of course, they waive the estimate.

> I don't mind wasting my time reporting bugs but I'm certainly not
> going to waste my money having some Adobe tech telling me that these
> problems are really *features*.

Sure. Understand. Feel the same here.

> Another reason that I just love Adobe...

You mean you don't own shares of Adobe ;-)

> Martin Orpen
> Idea Digital Imaging Ltd

Roger Breton


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