Re: HP LP2480zx Dreamcolor and Mac 10.6.2
Re: HP LP2480zx Dreamcolor and Mac 10.6.2
- Subject: Re: HP LP2480zx Dreamcolor and Mac 10.6.2
- From: edmund ronald <email@hidden>
- Date: Fri, 26 Mar 2010 11:45:11 +0100
There's an open source calibration solution, I believe.
Klaus and I have this monitor too, but mine is seriously defective
(non uniform).
I recommend against its use for colour management work.
Edmund
On Fri, Mar 26, 2010 at 11:14 AM, neil snape <email@hidden> wrote:
> on 25/03/10 20:42, Richard Wagner wrote :
>
>> I just wasted over 90 minutes on the phone with HP Tech Support.
>>
>> To make a long story short, the recently released HP DreamColor Advanced
>> Profiling Solution software (v1.1.0, released on 2/2/2010 by X-Rite) for the
>> custom Display 2 colorimeter will not run on OS 10.6.2. Of course, neither
>> will the old v1.0.2 software, which means that at the current time, it is not
>> possible to calibrate and profile this monitor using the DDC controls. (It is
>> possible to use an i1 Pro and Match to profile only.)
>>
>> HP's Tech Support is completely infuriating. First, I was told that the
>> product didn't exist, because it wasn't in their database. A few transfers
>> later, I was told by Vishwa in Hardware Tech Support that "if the old version
>> of the software runs on Mac OS 10.4.11 and the new version doesn't run on OS
>> 10.6.2, you need to contact Apple and have them fix it." Yea, sure. Over and
>> over, round and round, it was first Apple's problem, then X-Rite's problem,
>> but never HP's responsibility. I was also told that I needed to "do a clean
>> re-install of OS 10.6.2 from scratch and see if that fixes it." Do they have
>> any reason to expect that would work? Nope.
>
>
>
>
> I have the same monitor and feel exactly as you do.
>
> The only place to find any info on the monitor is on an outdated web page on
> a forum destined for PC users.
>
> Finding updates, or information , you're on your own.
>
> The design is sound on this monitor, and I can imagine that in film studios,
> where they are buying tens or hundreds of them they will have support. Yet
> by HP offering them as a photo editing monitor without support is a bad
> idea.
>
>
> Lately I can't even get a decent calibration with their own X-Rite HP APS
> DreamWorks calibrator. There is no utility for Mac to calibrate the factory
> default condition. It existed for PC and I have the original CD with it but
> it is no longer anywhere to be found, as is help. I couldn't match it with
> the i1 and Color Eyes. ColorMunki Software for some reason won't install on
> my Leopard the dmg supposedly has errors.
> The only thing that worked albeit the quality of calibration is lesser, is
> i1 Match 3.6x with the i1 Pro.
>
> So I have given up after doinjg 50 or more tries with every different combo
> I have.
>
> Paradoxal, as it's one helluva monitor for a price that defies all others,
> but the support is non existant.
>
>
>
>
>
> Neil Snape
>
>
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