Re: Troubleshooting a hang.
Re: Troubleshooting a hang.
- Subject: Re: Troubleshooting a hang.
- From: Jim Magee <email@hidden>
- Date: Sun, 9 Mar 2008 19:16:30 -0400
I would think a system profiler report along with an indication of the
device you think is at fault, would be enough to start. If the people
looking at the radar need more info after that, they'll get in touch.
--Jim
On Mar 9, 2008, at 7:12 PM, Terry Simons wrote:
Kevin,
Yes, I know... my question wasn't "how do I file a bug for this".
It was "how do I collect the necessary information for this type of
a hang so that by bug report, which I intend to file at
bugreporter.apple.com is complete so that it has a better chance of
being understood by the engineers that need to figure out the
problem". Sorry I should have been more clear.
It doesn't seem like just saying "My computer hangs when a USB
device is plugged in" is enough for Apple to troubleshoot the
problem. ;)
Is a system profiler report enough? Would it be more helpful to
Apple if I got into EFI land and then plugged in the device and ran
some (unknown to me) commands? That's why I'm posting to the list -
to determine what needs to be done from a triage perspective so that
my bug report is sufficient.
- Terry
On Mar 9, 2008, at 5:02 PM, Kevin Van Vechten wrote:
On Mar 9, 2008, at 3:57 PM, Terry Simons wrote:
I asked the Darwin list because it seems the most likely place to
get a good answer on how to get an appropriate bug filed, but now
that I look at lists.apple.com again, there's a boot-dev list... I
think I'll post there instead.
The best place to file a bug for any Apple product is <http://developer.apple.com/bugreporter/
>.
- Kevin
_______________________________________________
Do not post admin requests to the list. They will be ignored.
Darwin-dev mailing list (email@hidden)
Help/Unsubscribe/Update your Subscription:
This email sent to email@hidden
_______________________________________________
Do not post admin requests to the list. They will be ignored.
Darwin-dev mailing list (email@hidden)
Help/Unsubscribe/Update your Subscription:
This email sent to email@hidden