[Fed-Talk] Upgrade from Office X to 2004 Entourage problem (Mac)
[Fed-Talk] Upgrade from Office X to 2004 Entourage problem (Mac)
- Subject: [Fed-Talk] Upgrade from Office X to 2004 Entourage problem (Mac)
- From: Bob Blankenship <email@hidden>
- Date: Fri, 29 Sep 2006 13:41:44 -0500
Title: Upgrade from Office X to 2004 Entourage problem (Mac)
Just upgraded Office X to the current version of Office 2004. All of my info, folders and old mail messages were imported with out any problems. The account settings was also copied over to the new version. The problem is now when I launch the new version of Entourage it tells me that is cannot find the sever.
The message also says to “verify the server information is entered correctly in the Account settings, and that your DNS settings in the Network pane of System Preferences are correct”.
I have checked everything I know to check and need some suggestions on where the problem maybe. My guess is the new version of Entourage is reading a preference somewhere that is incorrect but don’t know where that might be. I can launch the old version and it still works. I even copied the IMAP server address from the old version to the new thinking something may have been corrupted during the upgrade but still no luck. Could be the new version wants the IMAP server address in a different form that the one that is in the old version. The old version format is webmail.xxxxxxxx.xxxx.mil.
Open to suggestions
Bob Blankenship, Contractor/Jacobs Inc.
Garrison Visual Information, Bldg. 3321
U.S. Army Aviation & Missile Command
Redstone Arsenal, Al 35898
Phone: (256)876-6554
DSN: 746-6554
Fax: (256)876-8777
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