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Re: [Fed-Talk] Apple TV "bugs"
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Re: [Fed-Talk] Apple TV "bugs"


  • Subject: Re: [Fed-Talk] Apple TV "bugs"
  • From: "Pike, Michael (IHS/HQ)" <email@hidden>
  • Date: Tue, 5 Oct 2010 11:22:47 -0400
  • Acceptlanguage: en-US
  • Thread-topic: [Fed-Talk] Apple TV "bugs"

I went and bought all of the old generation Apple Tvs (total of four, one
for each TV) from Best Buy for $149.99 (they went on sale when apple
announced the new apple tv which is HALF the machine the older one is..
For the first time I think apple went backwards with technology).

I like being able to buy a movie or show and have it automatically sync to
my mac when I boot the mac up, then the mac pushes it to all of the other
apple tvs in the house.. The new one is nothing more than a crappy network
stream device.  I can load movies on my old apple tv and take it to a
friends house... You wont be doing that with the new one...

The only nice thing that the new apple tv does that the old one doesn't is
netflix... But I have an xbox which does netflix, I have a wii that does
netflix, and my blu-ray DVD player does netflix.

But knowing apple, they will sell this POS AppleTV2 for awhile, and then
release a new one with an HD in it... I can see the keynote now.. "we
listened, you want an HD, now you have one - for only $229.00" - after
everyone went out and bought the current POS.

There is a hack out there you can by for the 1st gen appletv that gives it
more power than the new generation for $50... I cannot remember the name
of the software, but macworld profiled it...

No thanks on the new appletv, ill stick with the old one :)

Mike


On 10/2/10 2:26 PM, "Jerry Blackmon" <email@hidden> wrote:

>I know this isn't strictly Federal/Enterprise (yet) but I know there are
>Apple people on these lists, so this should be noticed.
>
>Network connectivity is required to use the Apple TV.  It's not REQUIRED,
>but you can't really do anything with it if it's not connected to a
>network.  The "error message" that displays if you don't put it on a
>network is far too subtle.  I didn't even notice it until I reset the
>device to recreate the "bug" before I wrote this e-mail.  I know it's not
>broken, but I'd bet money a regular user would take it straight back to
>the store for a refund.
>
>If network connectivity is required, a user should not be able to escape
>the network setup dialogs without red alert klaxons (not literally)
>alerting them that they need to be on some sort of network to access most
>of the device's functionality.  I clicked menu a few times when I got to
>the wireless setup portion of the "setup assistant," and other than the
>excessively subtle "Your Apple TV isn't connected to a network" error
>message that's an almost illegible white-outlined black text on a light
>grey gradient background (my vision is 20/20, 20/10 elderly people will
>not be able to read this), there is nothing to tell me anything is amiss.
> Yes it is the first thing I saw when I came out of the assistant, but
>BECAUSE it's the first thing I saw, I didn't bother to read it -- I
>thought it was part of the interface.  My attention was drawn to the
>perfectly legible menu options, not the "alert" text.  Why?  I can
>_easily_ read the menu text, which further reinforced my notion that the
>alert was part of the interface.
>
>The very first thing I wanted to do was set it up to use my iPad for text
>entry because I didn't want to be forced to scroll with the remote to
>enter IDs and passwords.  As a "superuser," that's the reason I escaped
>out of the network setup screens.  You'd think this would be near the top
>of the menus.  Where is it?  Settings > General > Remotes > Remote App >
>Turn On Home Sharing > Home Sharing Setup.
>
>That's a problem.  For obvious reasons, I know I can control my Apple TV
>with any of my iDevices.  Does your typical user?  There's no mention of
>this in the book that comes with the device.  And WhyTF do I need to read
>a book that came with an Apple product?
>
>Very non-Apple.
>
>And then we get to home sharing.  Why does Home Sharing require an Apple
>ID?  If I want to share content that's ripped from CDs I own, or movies I
>filmed and edited myself, there shouldn't be any external validation
>required.  External validation is the antithesis of the idea of home
>sharing, is it not?  But this is the only way to activate Home Sharing on
>the Apple TV.  That's REALLY not cool.  And mind you, I still have not
>been alerted that my ATV has not been connected to any network.
>
>So I try to validate my Apple ID.  After scrolling through the
>excessively long process of entering my e-mail address and strong
>14-character password it tells me, essentially, "an error occurred."  The
>error, still, says nothing about not being connected to a network.
>Instead, it tells me there's a problem with my iTunes account.  So,
>again, not remembering I hadn't actually put it on the network yet, I
>went through the process of retyping my password and e-mail address
>several times, reset the password to something weak, then half an hour
>later, it dawned on me.
>
>A lot of this is stupidity on my part, but I'm not a typical user.  Your
>typical user?  This doesn't work.  Call Apple Care and/or take it back to
>the store or "this shit sucks, Apple blows."
>
>A good Mac OS X-style Setup Assistant would solve all of these problems.
>The second question this assistant should ask you -- after you've
>connected to a wireless network -- "Apple TV can be controlled via your
>iPod touch, iPhone or iPad.  Would you like to set this up?"
>
>Very frustrating.  Hopefully this experience will get to someone who can
>make some changes to the OS before Apple has an Apple TV-gate issue on
>its hands.  I'll fix the problems, but I can guarantee you a solid
>majority of regular users won't bother.
>
>I _still_ haven't actually used the Apple TV to do anything yet.  Feel
>like I'm installing WIndows.
>
>FWIW,
>
>---
>Jerry Blackmon <email@hidden>
>
>"Life can only be understood backwards; but it must be lived forwards."
>-- Soren Kirkegaard
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References: 
 >[Fed-Talk] Apple TV "bugs" (From: Jerry Blackmon <email@hidden>)

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