Re: [Fed-Talk] Re: Microsoft Office for Mac 2011 - flat file or database?!
Re: [Fed-Talk] Re: Microsoft Office for Mac 2011 - flat file or database?!
- Subject: Re: [Fed-Talk] Re: Microsoft Office for Mac 2011 - flat file or database?!
- From: Don Montalvo <email@hidden>
- Date: Thu, 14 Oct 2010 15:54:03 -0500
By the way, is there a chance that the "Main Identity [Backed up 2010-10-11 12.24.00]" folder you see might have been created by the Microsoft database utility? That's the naming convention used by the tool (date/time stamp suffix in brackets).
On Oct 14, 2010, at 3:51 PM, Don Montalvo wrote:
> I got different results. I kept sending myself emails with attachments until the database grew to 100M (no time to get it to 1G today). Then, with Outlook open, I changed permissions of the Database to 000.
>
> I was able to keep sending and receiving emails with attachments. No problem.
>
> I exited Outlook. No problem.
>
> I launched Outlook. Problem. A new "Main Identity 1" folder shows up, with a smaller Database (21M), and all my mail is gone in Outlook.
>
> I quit Outlook one more time, delete "Main Identity 1" folder, change permissions on the original Database file, relaunch Outlook. Everything is back to normal.
>
> This indicates to us that if/when the Database file implodes (possible and quite probable), it will cause the above to happen.
>
> Hello Helpdesk calls.
>
> Microsoft. Fail. Again.
>
> Don
>
>
> On Oct 14, 2010, at 3:18 PM, Trouton, Rich wrote:
>
>> Interestingly enough, nothing happened. I was able to send and receive
>> email, and I even was able to receive a 500 KB attachment (I sent myself a
>> picture) without Outlook raising any flags.
>>
>> When I quit out and also quit the Database Daemon process, I got the "Time
>> Machine has restored..." message on the next launch and it started a
>> rebuild. However, since it couldn't replace the database itself, it looks
>> like Outlook changed my profile folder from "Main Identity" to "Main
>> Identity [Backed up 2010-10-11 12.24.00]". From the user point-of-view,
>> everything looks normal.
>>
>> Thanks,
>> Rich
>>
>> ---
>> Rich Trouton
>> email@hidden
>>
>> JFRC Help Desk
>> phone: x4030
>> email: email@hidden
>>
>> The best way to get in touch with me is through email.
>>
>>
>>
>>
>>
>>
>> On 10/14/10 3:41 PM, "Don Montalvo" <email@hidden> wrote:
>>
>>> Hi Rich,
>>>
>>> Interesting. But if the daemon was stopped, it may not be representative
>>> of the database imploding.
>>>
>>> What happens if you change the permissions on the database to 000 while
>>> Outlook is running?
>>>
>>> chmod 000 ~/Documents/Microsoft\ User\ Data/Main\ Identity/Office\
>>> 2011\ Identities/Main\ Identity/Database
>>>
>>> Does Outlook crash and burn?
>>>
>>> Don
>>>
>>> On Oct 14, 2010, at 1:23 PM, Trouton, Rich wrote:
>>>
>>>> I stopped the Database Daemon process and then deleted my database
>>>> (tossed it in the Trash and emptied it.) Outlook crashed within a few
>>>> minutes:
>>>>
>>>> ...[snip]...
>>>>
>>>> On the relaunch, I got this message:
>>>>
>>>> "Time Machine has restored your Office database. To use this database,
>>>> you must rebuild it using the Database Utility. To continue, click
>>>> Rebuild. After the rebuilding process is complete, close the Database
>>>> Utility, and then reopen the Office application."
>>>>
>>>> The Microsoft Database Utility then launched, backed up the Main
>>>> Identity folder to Main Identity [Backed up 2010-10-14 14.19.00], and
>>>> began rebuilding the Main Identity database into ~/Documents/Microsoft
>>>> User Data/Main Identity. The rebuild took about 4 minutes.
>>>>
>>>> Thanks,
>>>> Rich
>>>>
>>>>
>>>> On Oct 14, 2010, at 2:09 PM, Don Montalvo wrote:
>>>>
>>>>> Jared,
>>>>>
>>>>> Just curious. What happens if you stick a pin in your database? Maybe
>>>>> use Terminal to whack permissions while Outlook is running. Make
>>>>> Outlook think the database imploded. How does Outlook behave?
>>>>>
>>>>> Thanks,
>>>>> Don
>>
>
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