Re: [Fed-Talk] Outlook 16.69 (23010700) attempts to encrypt all outgoing
Re: [Fed-Talk] Outlook 16.69 (23010700) attempts to encrypt all outgoing
- Subject: Re: [Fed-Talk] Outlook 16.69 (23010700) attempts to encrypt all outgoing
- From: Todd Cole via Fed-talk <email@hidden>
- Date: Tue, 31 Jan 2023 14:13:56 +0000
- Thread-topic: [Fed-Talk] Outlook 16.69 (23010700) attempts to encrypt all outgoing
All,
Please ensure that when you have an issue with Outlook you get a Microsoft
ticket opened. As you know that is a Microsoft product so the Apple team can
do little to fix it however we can try and consolidate your ticket numbers when
we open a ticket with Microsoft.
If possible please include the open ticket numbers you have with Microsoft
support when you post here and we can reference them.
Thanks
T
Todd Cole CISSP
US DoD and Intelligence Team
iPhone - (703) 343-6762
email@hidden <mailto:email@hidden>
Sent from my Mac
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> On Jan 30, 2023, at 4:56 PM, Jeff Haferman via Fed-talk
> <email@hidden> wrote:
>
> Not sure how many of you are using Outlook 16.69 923010700), but since Jan
> 11, it attempts to encrypt all outgoing emails (and fails).
>
> Through trial-and-error, I was able to get things to "work" by toggling "New
> Outlook" off. When "New Outlook" is toggled on, outgoing email bounces and I
> in the bounce I see something that looks like:
>
> Remote Server returned '550 5.6.0 M2MCVT.StorageError.Exception:
> ConversionFailedException - <unknown>, Content conversion: Invalid S/MIME
> encrypted message.; storage error in content conversion.'
>
> Original message headers:
>
> Authentication-Results: dkim=none (message not signed)
> header.d=none;dmarc=none action=none header.from=nps.edu <http://nps.edu/>;
> Received: from MN2PR13MB4511.namprd13.prod.outlook.com
> <http://mn2pr13mb4511.namprd13.prod.outlook.com/> (2603:10b6:208:1b7::27)
> by PH7PR13MB5575.namprd13.prod.outlook.com
> <http://ph7pr13mb5575.namprd13.prod.outlook.com/> (2603:10b6:510:139::12) with
> Microsoft SMTP Server (version=TLS1_2,
> cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.5986.18; Wed, 11 Jan
> 2023 18:43:28 +0000
> Received: from MN2PR13MB4511.namprd13.prod.outlook.com
> <http://mn2pr13mb4511.namprd13.prod.outlook.com/>
> ([fe80::f9a9:2064:b6ba:f1c]) by MN2PR13MB4511.namprd13.prod.outlook.com
> <http://mn2pr13mb4511.namprd13.prod.outlook.com/>
> ([fe80::f9a9:2064:b6ba:f1c%7]) with mapi id 15.20.5986.018; Wed, 11 Jan 2023
> 18:43:28 +0000
> Content-Type: application/ms-tnef; name="winmail.dat"
> Content-Transfer-Encoding: binary
>
> Because my "work around" allows me to get things done, I just have kept the
> "New Outlook" toggled off. I haven't been able to find anything about this
> behavior via web search. I don't have many co-workers that are using Mac +
> Outlook, so I'm just sucking it up. But now another co-worker is experiencing
> the issue.
> Just figured I'd report it here in case anyone has some ideas.
>
> Jeff
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