Re: Installer fails under 10.6
Re: Installer fails under 10.6
- Subject: Re: Installer fails under 10.6
- From: Kevin Brock <email@hidden>
- Date: Thu, 10 Sep 2009 11:16:09 -0700
andy knasinski wrote:
Our installer is failing with an "unknown installation error
occurred." under 10.6 with a certificate signed by godaddy.
10.6 doesn't appear to have the signing roots installed. We had an
identical problem with signing certs signed by Verisign and Thawte.
Once we manually downloaded and installed the Verisign & Thawte code
signing CA certs it worked.
It looks like we'll need to ship unsigned installers for a while, 'cause
we can't ask customers to go through the manual install, and SL simply
doesn't work in that area.
checking the log, it is throwing a "failed install preflight: error
domain=pkinstallerrordomain code=102 userinfo=0x19s1ca80 "the package
"nrgship" is untrusted." with some additional debug stuff
Error Domain=NSOSStatusErrorDomain Code=-2147409622
UserInfo=0x100304660" CSSMERR_TP_NOT_TRUSTED
I can run the installer just find on 10.5 - i verified the installer
certificate, etc.
Yep. Same experience here. Works fine with 10.5, broken on 10.6
I posted an earlier email to the list about this (a few days back) and
there's been an absolutely deafening silence.
I pointed out to our marketing people that Apple's Safari, iTunes and
iWork installers aren't signed, and they decided it wasn't a vital
feature after all...
Kevin
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