Oh yes… we have regular support requests as a result of this too, but forcing or requesting a relaunch of FCP is a good suggestion.
Martin Baker www.digital-heaven.co.uk www.twitter.com/digitalheaven ------------------------------------------------------ Digital Heaven Ltd is registered in England and Wales Company registration number: 3628396 Registered address: 55 Lynwood Drive, Worcester Park, Surrey KT4 7AE VAT registration number: GB 736 0989 03
On 12 January 2015 at 21:19:43, Darrin Cardani (email@hidden) wrote:
Pete,
Please file a bug. We would like to scan for FxPlugs
as they are added to the system. This is much easier with the
newer-style FxPlugs. However, we aren’t currently noticing that
they’ve been added.
In the meantime, in your installer, you can check to
see if FCP is running and force the user to quit it before
installing. This is what many installers do. It’s not unreasonable
to make the user quit an application you’re trying to modify. At
the very least, you could display a message at the end of install
telling the user to quit and restart FCP.
Darrin
On Jan 12, 2015, at 12:48 PM, Peter Litwinowicz
< email@hidden> wrote:
So we hit this problem a lot:
While FCP is running: Customer installs our product,
which installs templates to use an FxPlug plug-in from within FCP
X. FCP X immediately sees the template, so user applies the
template for the plug-in to the footage. Problem is this: the
FxPlug dynamic library is not loaded, so no parameter settings are
shown. User wants to know why they can’t get our plugin
settings to show up.
This is a very common occurrence. And it
frankly makes it confusing for the user.
This is another reason to either support FxPlugs as
first-class citizens in FCPX, or to somehow make it clear to the
user why params are not being shown (which is something that has to
happen on the FCP side, because at this point our actual plug-in
code has not been loaded), or to also scan for new FxPlugs when
something new shows up template library.
Pete
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