Re: [Rockies-Edu] OSX 10.6.7 Issue
Re: [Rockies-Edu] OSX 10.6.7 Issue
- Subject: Re: [Rockies-Edu] OSX 10.6.7 Issue
- From: Mary Norbury <email@hidden>
- Date: Thu, 14 Apr 2011 22:35:55 -0600
Well, nice! Glad that worked!
~Mary
Mary Norbury-Glaser
email@hidden
On Apr 14, 2011, at 5:50 PM, Dan Meyer wrote:
> Guess what,
>
> It was a stuck headphone jack cable sensor.
>
> Problem resolved...
>
> Thanks,
>
> Dan
>
> -----Original Message-----
> From: rockies-edu-bounces+dmeyer=email@hidden [mailto:rockies-edu-bounces+dmeyer=email@hidden] On Behalf Of Mary Norbury
> Sent: Thursday, April 14, 2011 4:33 PM
> To: email@hidden
> Subject: Re: [Rockies-Edu] OSX 10.6.7 Issue
>
> Dan,
> I'm going to send some screen shots of what you should be seeing to your colorado.edu address (I'm not sure we can send attachments on this list).
> If you can confirm that you're looking at the correct options and it's not there...then it may be a hardware issue. I believe there's a digital optical cable sensor in the headphone jack area that may cause this problem if it's bad or stuck.
> You might try a few things:
> 1. Open the system pref sound pane, select the Output tab, plug in a set of headphones and see if the option changes. Gently jiggle the cable at the headphones jack and pull it out. Wait a moment and see if the internal speakers option comes up.
> 2. Reset the PMU - not sure which laptop you're working with but generally, if you shut it down, unplug the power cable, take out the battery, and press the power on button for 5 seconds. Put battery back in and power up and see if the internal speakers show up, now.
>
> ~Mary
> Mary Norbury-Glaser
> email@hidden
>
>
> On Apr 14, 2011, at 3:10 PM, Dan Meyer wrote:
>
>> Hi Mary,
>>
>> The Laptop does not have "internal speakers" option.
>> Do you know how to add that?
>> Dan
>>
>> -----Original Message-----
>> From: rockies-edu-bounces+dmeyer=email@hidden
>> [mailto:rockies-edu-bounces+dmeyer=email@hidden] On
>> Behalf Of Mary Norbury
>> Sent: Thursday, April 07, 2011 8:24 PM
>> To: email@hidden
>> Subject: Re: [Rockies-Edu] OSX 10.6.7 Issue
>>
>> Hi Dan,
>> I've seen this in the past with previous updates. Sometimes, I would find that the update had set the sound output to Headphones instead of Internal Speakers.
>> Open System Preferences, Click on Sound and the click on the Output tab to check it out. Choose Internal Speakers for the "Choose a device for sound output" option.
>>
>> ~Mary
>> Mary Norbury-Glaser
>> University of Colorado Denver
>> email@hidden
>> email@hidden
>>
>> On Apr 7, 2011, at 4:34 PM, Dan Meyer wrote:
>>
>>> Hi Corey,
>>>
>>> On Another note, I have a user that just did a fresh install of 10.6.3, then updated to 10.6.7 on her older MacBook (Intel Processor) Everything works great except the three sound keys, any thoughts?
>>>
>>> Dan Meyer
>>>
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