[Rockies-Edu] Profile Manager and Enrolling iOS Devices
[Rockies-Edu] Profile Manager and Enrolling iOS Devices
- Subject: [Rockies-Edu] Profile Manager and Enrolling iOS Devices
- From: "Chapman, Rory" <email@hidden>
- Date: Wed, 13 Mar 2013 13:22:58 -0600
- Acceptlanguage: en-US
- Thread-topic: Profile Manager and Enrolling iOS Devices
Hello All,
For the past few months we have for the most part successfully implemented Profile Manager to manage OSx devices. This morning we attempted to enroll an iPad with iOS 6.0. All attempts to enroll the device failed with the following error message when attempting to install the enrollment profile.
Our attempts to install the enrollment profile were made through the My Devices portal, email of the profile and the Apple Configurator tool. The device recognized out attempt to install a profile but failed on installation.
Error Message:
"A transactions with the server at http://ourserver.fortlewis.edu/devicemanagment/api/device/auto_join_ota_service has failed with the status 500"
Has anybody else seen this error message when trying to install an enrollment profile? Any suggestions or solutions?
Thanks,
Rory Chapman
email@hidden
Client Services/Information Technology
Fort Lewis College
_______________________________________________
Do not post admin requests to the list. They will be ignored.
Rockies-edu mailing list (email@hidden)
Help/Unsubscribe/Update your Subscription:
This email sent to email@hidden