Re: [Rockies-Edu] Rockies-edu Digest, Vol 57, Issue 7
Re: [Rockies-Edu] Rockies-edu Digest, Vol 57, Issue 7
- Subject: Re: [Rockies-Edu] Rockies-edu Digest, Vol 57, Issue 7
- From: Michelle Bourgeois <email@hidden>
- Date: Fri, 08 Nov 2013 12:33:16 -0700
You may have already tried this, but I sometimes have luck of I re-download from VPP and re-import into Configurator a fresh copy of the spreadsheet.
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Michelle Bourgeois
Project Manager, Learning Technology Plan
St. Vrain Valley School District
Sent from my iPhone
> -
> Message: 1
> Date: Fri, 08 Nov 2013 16:55:58 +0000
> From: "Griffith, Benjamin" <email@hidden>
> To: "email@hidden" <email@hidden>
> Subject: [Rockies-Edu] Un-redeemable VPP Codes
> Message-ID:
>
> Hi All,
>
> I've run into a snag with VPP redemption and I thought I'd see if anyone else has and how to fix it.
>
> I purchased 25 copies each of 2 different apps. I then tried to put them on my set of 25 iPads (in groups of 5 or 10 - USB hub syncing setup). Everything looked right (app counts decreasing as expected) until I got to the last set. AppleConfigurator (1.4.2) fails with errors on the last sync. It won't apply 3 licenses for one app and 2 for the other.
>
> The license counts in AC stand at 3 and 2 for these apps, but it won't install those licenses onto my iPads. I did remove them all - and the count went back to 25 for each. Then I tried to re-install them all and the count still stops at 3 for one app and 2 for the other.
>
> I have emailed VPP support but heard nothing back yet.
>
> Has anyone else had this problem arise? I've attached screenshots of the AC license tracking window.
>
> TIA.
> --
> Ben Griffith
> email@hidden<mailto:email@hidden>
> William Roberts K-8
> Denver Public Schools
> 720.424.2659
>
>
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